Spiraladder Privacy Policy: Questions and Answers


We take your privacy seriously. And we give you full control over your data.

Spiraladder doesn't show you ads or sell your data to anyone.

Does Spiraladder collect anonymous data?

When you use use the Spiraladder website, we may collect some anonymous data so we can understand how people are using Spiraladder, and basic facts like which browser they're using.

In what situations does Spiraladder collect personal data?

If you create a Spiraladder account, we will collect some personal data so we can follow your progress, and so you can customize your developer portfolio.

Can I use Spiraladder anonymously?

Yes you can. However your use may be limited and you may be required to pay to get full access.

This said, if you want to earn Spiraladder's developer certifications, you will need to create an account so we can follow your progress through our curriculum.

If I create an account, what data will you collect?

We'll ask you for your email address so you can use it to sign into Spiraladder, and so we can send you announcements and helpful programming-related links.

When you create an account on Spiraladder, we publish a developer portfolio page for you on Spiraladder. If you want, you can add details about yourself, like your name, geographic location, and a link to your personal website.

By default, your developer portfolio will show which Spiraladder lessons you have completed and when you completed them. It will also show your code solutions for our algorithm challenges, links any projects you've submitted, and any developer certifications you've earned.

You have full control over your data, and can set any of these details to private, or delete them at any time.

You said I have full control over my data. What does that mean, exactly?

It means that at any time, you can download all of your data in a convenient JSON format.

You can control which data shows up on your developer portfolio.

You can also delete any of your personal data, or even delete your entire account.

When I delete my personal data from Spiraladder, is it really deleted from Spiraladder's servers?

Yes. When you delete personal data from Spiraladder, we immediately delete it from our servers.

We make emergency backups of our database every day, and we delete each of these backups after a few days. So within a few days, your personal data won't even exist in our backups.

Does Spiraladder meet Europe's GDPR privacy regulations?

Yes. Spiraladder respects the privacy rights covered by Regulation (EU) 2016/679 - the European Union's General Data Protection Regulation (GDPR). Our legal team has studied the GDPR, and we've built new features to comply with all of its rules.

Even though GDPR only protects European citizens, Spiraladder is extending these protections to everyone all over the world.

Spiraladder has organized all the information that GDPR requires us to give you into this easy-to-read question-and-answer format. Our goal is to inform you of your specific rights to access data, erase it, port it, rectify it, and object to automated decision-making.

Who has access to my personal data?

Only Spiraladder full-time staff have access to your private data. Full-time staff is only authorized to view your private data when providing you with technical support.

As for the personal data that you choose to share on your developer portfolio, anyone on the internet can see it by navigating to your developer portfolio's public URL. Again, we've given you full control over what parts of your developer profile are public.

Can any other organizations access my data?

We don't sell your data to anyone. In order to provide service to you, your data does pass through some other services. All of these companies are based in the United States.

We use Amazon Web Services and Digital Ocean for our servers and databases. You can read the privacy policy for Amazon Web Services,and Digital Ocean

We use Stripe and PayPal to process payments. You can read the privacy policy for Stripe and for PayPal.

We use the CloudFlare and Netlify Content Delivery Networks so that Spiraladder is fast in all parts of the world. You can read the privacy policy for CloudFlare and Netlify online.

We use Auth0 to sign you into Spiraladder. You can read the privacy policy for Auth0 online.

We use Google Analytics to help us understand the demographics of our community and how people are using Spiraladder. You can opt out of Google Analytics on Spiraladder by installing this browser plugin. You can read the privacy policy for Google Analytics online.

I have questions about my privacy on Spiraladder.

We're happy to answer them. Email us at team@spiraladder.com.

How can I find out about changes?

This version of Spiraladder’s privacy questions and answers took effect April 2, 2019.

Spiraladder will announce the next version by email. In the meantime, Spiraladder may update its contact information in these questions and answers by updating this page (https://www.spiraladder.com/privacy-policy).

Spiraladder may change how it announces changes in a future version of these questions and answers.

That's all, folks. Know your privacy rights, and stay safe out there!